At AlpacaMed, we understand that trust, security, and compliance are critical when choosing a healthcare technology partner. Our solutions are designed to meet the highest international standards while aligning with UK and EU regulations.

Certified Standards

We are proud to hold internationally recognized certifications that demonstrate our commitment to security, quality, and healthcare-specific best practices:

• ISO/IEC 27001 – Information Security Management
• ISO 9001 – Quality Management
• ISO 27799 – Information Security in Health for ISO 27001

These certifications are independently audited and maintained to ensure continuous compliance and improvement.

Data Protection & Privacy

We are fully compliant with:

• GDPR (General Data Protection Regulation)
• HIPAA (Health Insurance Portability and Accountability Act)

This ensures that patient and organizational data is handled with the highest levels of confidentiality, integrity, and accountability.

UK & EU Data Hosting

To respect data residency requirements, AlpacaMed provides:

• UK-based servers for UK healthcare providers
• EU-based servers for EU healthcare providers

This guarantees that data remains within the appropriate jurisdiction, supporting compliance with NHS, UK GDPR, and European regulations.

Commitment to Healthcare Providers

Our compliance framework ensures:

• Alignment with NHS Data Security and Protection Toolkit (DSPT) requirements;

• Secure data storage and transmission using industry best practices;

• Full audit trails and accountability;

• Continuous monitoring, risk management, and staff training.