At AlpacaMed, we understand that trust, security, and compliance are critical when choosing a healthcare technology partner. Our solutions are designed to meet the highest international standards while aligning with UK and EU regulations.
Certified Standards
We are proud to hold internationally recognized certifications that demonstrate our commitment to security, quality, and healthcare-specific best practices:
ISO/IEC 27001 – Information Security Management
ISO 9001 – Quality Management
ISO 27799 – Information Security in Health for ISO 27001
These certifications are independently audited and maintained to ensure continuous compliance and improvement.
Data Protection & Privacy
We are fully compliant with:
GDPR (General Data Protection Regulation)
HIPAA (Health Insurance Portability and Accountability Act)
This ensures that patient and organizational data is handled with the highest levels of confidentiality, integrity, and accountability.
UK & EU Data Hosting
To respect data residency requirements, AlpacaMed provides:
UK-based servers for UK healthcare providers
EU-based servers for EU healthcare providers
This guarantees that data remains within the appropriate jurisdiction, supporting compliance with NHS, UK GDPR, and European regulations.
Commitment to Healthcare Providers
Our compliance framework ensures:
Alignment with NHS Data Security and Protection Toolkit (DSPT) requirements
Secure data storage and transmission using industry best practices
Full audit trails and accountability
Continuous monitoring, risk management, and staff training
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
