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How Patients Really Communicate in 2025

An exclusive Alpaca study: real numbers from 8 markets on how patients choose, call, and book today

We’ve spent 15 years in private healthcare. Our founder Alex built and ran clinics, worked as a CFO, and created software for medical teams. Together with Alpaca’s experience in 8 countries, we pulled the numbers.

This isn’t theory. This is how patients really behave today — and how clinics can meet them halfway.

Leave your contacts and we’ll share the full research.
It’s simple, practical, and might just change how your clinic talks to patients.